Our return policy allows you to return your unused products within 30 days after receiving them. You can open the package and fit the items. Once we have received your returned products. We will refund the purchase amount as soon as possible. Returns will only be accepted if the products are unused, undamaged, unwashed and with all our original FAIRDISE labels and hangtags attached.

 

When can I expect my refund?

 

Your money will be refunded as soon as we received and checked your order. After that your money will be refunded in 5 business days trough the same payment method you ordered with.

 

 

What are the costs to return an item?

 

The costs of return may differ depending on the country you are shipping from. Please check the local post office for the shipping pricing. The return of shipments are at your own expense.

 

Is it possible to exchange your item?

 

FAIRDISE does not exchange products. If you would like to change your item for another size or product, please follow our return process and order a new item.

 

How can I return my item(s)?

 

Your returns are only accepted within 30 days after receiving them. All returned orders must be returned with our return policy as guidance. The costs of returns are not covered by FAIRDISE.

 

Fill in the return form and add it to the parcel, please re-use the parcel you received. This makes the return more ecofriendly. If you did not receive a return form, click here to download a return form. Please attach the return sticker to the outside of the shipping box. The sticker is not a prepaid return label, you will have to pay for the return costs.

 

Now that your order is ready to be returned, ship the box from your local post office to:

 

Att. FAIRDISE Returns

Ceresstraat 148

1829XK, Oudorp

The Netherlands

 

After we receive your return we will get in touch you and send your money back within 3 business days.